Privacy Policy

This Privacy Statement forms part of the Multi-Verse Investments Protocol Terms of Use ("Terms of Use"). Unless otherwise defined in this Privacy Statement, terms used in this Privacy Statement shall have the meanings set forth in the Terms of Use.

This Privacy Statement explains how Multi-Verse Investments Protocol and the operators of Multi-Verse Investments Protocol collect, use, process, disclose, share, transfer and protect your personal information obtained through Punggol and its partners. "We" and "us" herein refers specifically to Multi-Verse Investments Protocol and Multi-Verse Investments Protocol Operator. In collecting the personal information specified by you, we are required to do so by law, regulation or governmental order, or for our own specific needs.

Please read this Privacy Statement carefully and in its entirety. By visitinghttps://www.mvi.ai, whether or not you are onhttps://www.mvi.aiRegister or Login, you acknowledge that you know, understand and agree to all of the terms of this Privacy Statement. If your information is used for any other purpose not covered by this Privacy Statement or the Terms of Use (including other Multi-Verse Investments Protocol business rules), we will provide advance notice and obtain your consent.

Thank you for choosing to use Multi-Verse Investments Protocol ("MVI") services. We recognize that your privacy is important and we are committed to protecting your personal information.

1. Information collection
1.1 Registration Information:
When registering for an MVI account, we require specific identifying information, such as email address, name, date of birth, etc., for the effective management of your account.

1.2 Regulatory Information:
Prior to or in the course of using certain MVI services, we may require the collection of personal information, such as identification documents, proof of address, source of funds, etc., related to gloental industry regulatory industol orders in order to comply with regulations and governmental requirements.

1.3 Service Use Information:
During your visit to MVI and use of the Services, we may monitor and collect your Service Usage Information, including, but not limited to, phone number, date and time of access, device type and identification, operating system and related settings, browser, IP address, etc., to ensure that the system is appropriate and supportive for all users, which may be obtained directly from MVI or third party service providers. The collection of this service usage data helps to ensure that our interfaces are applicable to users of all platforms and also to provide support during surveys.

a. Transaction Information
For all business and personal accounts, we collect various pieces of information generated by transactions using MVI's services ("Transaction Information"), including but not limited to:

Deposit snapshots
Account balances
Transaction history (e.g., transaction initiation, payment method, transaction price, transaction quantity, transaction time, withdrawal and authorization information, etc.)
Order activity and distribution records, etc.

This data is collected for the purpose of monitoring suspicious transaction behavior to prevent user fraud as well as to assist in the adjudication of legal cases, or for other purposes disclosed in this Privacy Statement.

b. Communication Information
You agree that we have the right to collect and use information contained in or related to any communication you send to us or that you generate through your use of the MVI Services ("Communication Information") for the purposes disclosed in this Privacy Statement.
Communications Information includes:

All messages, requests or other information you send in the course of your contact with MVI;
All communications and file attachments generated by you in the course of transactions with other users or other data generated primarily through communications with other users.

c. Financial Information
You agree that we have the right to collect and use financial information contained in or related to your use of the MVI Services for the purposes disclosed in this Privacy Statement, including but not limited to:

Bank account information
Payment Card Master Account Number (PAN)
Transaction history
Transaction data
Tax identification

1.4 Consent and Changes
You agree to this Privacy Statement by using the MVI Services. We may change this Privacy Statement in accordance with regulations and will post a notice on the MVI Platform. We recommend that you periodically review this Statement for any changes.

2. How do we collect your information?
2.1 Self-collection
When you register, log in or visit MVI online, or use any MVI service;

When you register, log in or visit MVI online, or use any MVI service;
When you voluntarily complete any user surveys or provide feedback to us, via email or any other channel;
Through browser or software cookies when you use or browse our web pages or clients;
Other instances of self-collection of information as referred to in this Privacy Statement or the Terms of Use (including other MVI business rules, hereinafter referred to as "MVI").

2.2 Acquisition through Third Parties
We may obtain information about you indirectly through third party channels, including but not limited to the following:

Public databases, credit bureaus, and identity authentication partners;
Blockchain data;
Marketing partners and resellers;
Advertising partners and data analytics providers.

2.3 Anonymization and Integrated Data
Anonymization is a data processing technique that removes or modifies personal information so that it cannot be associated with a specific individual. Except as provided herein, the other provisions of this Privacy Policy do not apply to anonymized or integrated personal data (meaning data that, when combined, no longer identifies or references a particular user).
We may use anonymized or consolidated user data for any business purpose, including to better understand user needs and behavior, to improve our products and services, for business intelligence and marketing, and to detect security threats. We may analyze the anonymized data ourselves or use analysis provided by third parties.

3. How do we use your information?
We collect your information mainly for the following purposes:

3.1 1 Provision and Maintenance of Services

We use the information we collect to implement, maintain, and provide superior MVI services, including, but not limited to, processing transactions and authenticating users.
In order to meet legal obligations and system requirements, we need to use data such as Identity Information, Regulatory Information, Service Usage Information, Correspondence Information, or Transaction Information in order to provide you with a complete MVI service.

3.2 Protecting Users

We use the information we collect to protect the MVI Platform, user accounts and profiles.
IP address and cookie data is used to protect against spam, phishing, and distributed denial of service (DDoS) attacks.
We analyze transaction activity for early detection of suspicious behavior and to prevent fraud and misdirection of funds.

3.3 Compliance with Legal and Regulatory Requirements
In compliance with the principles of personal privacy and data security, we use the information we collect to fulfill our legal obligations, comply with governmental requirements and respond to reasonable requests from users. We may process your personal information without your consent where it is necessary to ensure the protection of the vital interests of users or other natural persons, to fulfill a public interest purpose, and to pursue our reasonable interests (but not to the detriment of users' interests). We will not disclose or provide any personal information to third parties without review by our legal team and/or without the user's consent, except in the circumstances specified in this Privacy Statement or the Terms of Use.

3.4 For measurement, research and development purposes
We analyze data to better understand how you use and interact with the MVI Services. Our operations team conducts data analysis on an ongoing basis to ensure that the user experience is continually optimized and that issues with usage are resolved quickly. In addition, we use this data to customize, measure, and improve the content, layout, and development of new services for the MVI Services, MVI websites, and applications.

We continuously monitor system activity information and communications with users to locate and quickly resolve issues.

3.5 Communication with Users
In order to communicate directly with users, we collect personal information, such as cell phone numbers and email addresses, to provide users with work order support or to promptly notify users of information related to logins, transactions, and account security. We will not be able to respond to requests and questions submitted by users without first collecting and processing relevant personal information prior to communication. All communications will be kept securely within MVI or with MVI's designated service providers for the purpose of verifying accuracy, retaining for evidence, or fulfilling other statutory or contractual obligations.

3.6 Enforcement of Terms of Use and Other Agreements
The personal information we collect will also be used for our ongoing, active enforcement of the Terms of Use and other agreements with our users, including, but not limited to, reviewing, investigating, and preventing any potentially prohibited or unlawful activity in violation of the terms of the foregoing agreements or disclosing relevant information to third parties in accordance with our authority under the terms of the foregoing agreements.
We reserve the right to suspend or terminate the provision of any MVI Services to any user who engages in any activity that violates our Terms of Use or other agreements with the user.

3.7 Facilitating Company Acquisitions, Mergers or Transactions
If necessary for an acquisition, merger or other transaction of a company, we may process any information about your MVI account and use of the MVI Services.

3.8 Marketing and Advertising
We may share your Personal Information with our marketing partners for the purposes of targeting, modeling and/or analytics and related marketing and advertising activities.

3.9 Benefit Programs
We may share collected information, including but not limited to your identifying information and transaction information, with your referrals for the purpose of rebate or other benefit programs.

3.10 For any other purpose
We may disclose your personal information for any other purpose to which you have consented.

4. Marketing
We would like to provide you with information about MVI Services or our partners' products and services if we think you may be interested in such products or services.
If you agree to receive marketing information as described above, you may opt-in at any time.
You have the right at any time to ask us to stop contacting you or sending you relevant information for marketing purposes. If you do not wish to be contacted for marketing purposes in the future, please click on the unsubscribe link at the bottom of the marketing emails to unsubscribe from receiving marketing information.

5. How do we store and protect your information?
We store your personal information securely in fault-tolerant, secure storage using industry-standard encryption and take a number of security precautions to ensure that user information is not lost, misused or altered, including but not limited to:

5.1 Physical Measures
Physical data containing your personal information is stored securely in a location protected by a security lock.

5.2 Electronic Measures
Computerized data containing your personal information will be stored on computer systems and secure storage media with strict access restrictions.

5.3 Administrative measures
Access to your personal information is restricted to our authorized personnel, who must comply with our internal rules on the confidentiality of personal information. In addition, we have implemented strict office and file access restrictions.

5.4 Technical Measures
We use PCI scanning technology and Secure Socket Layer encryption to transmit and store your personal information. We also use a variety of common security technologies and corresponding management systems to reduce the risk of leakage, destruction, misuse, unauthorized access, unauthorized disclosure and alteration of your personal information.

5.5 Other Measures
Our web servers are protected by strong "firewalls".
However, please note that these security measures do not guarantee 100% information security. We therefore recommend that you take independent security measures to ensure the security of your personal information. You agree that, to the fullest extent permitted by law, we will not be liable for disclosure of information or other losses not caused by our willful intent or gross negligence, including, but not limited to, hacking, power outages or unavoidable technical failures.
If you suspect that personal information, especially account or password information, has been compromised, please immediately freeze your MVI account and contact the MVI customer service team (https:// [email protected] ).
Unless otherwise required by law or regulation, or by the Terms of Use, you agree and permit us to, but are not obligated to, retain a record of all personal information we collect during the term of your MVI account and for a period of five (5) years after the account is closed.

6. Data transfer
You are aware and understand that we have the right to transfer or store all or part of the personal information we collect to or in countries other than your country of nationality, country of habitual residence or the country where the server is located, without your separate consent, in the following situations

6.1 基于保护、处理、分析、合理使用个人信息的必要；

6.2 基于履行 MVI 使用条款或其他与用户达成的协议的必要；

6.3 基于公共利益的必要；

6.4 对于设立、行使或捍卫我们、我们的合作方或其他用户的权利而言，传输是必需的；或

6.5 法律规定或政府命令要求的其他情形。

7. Cookies
7.1 What are Cookies?
A cookie is a small piece of data that is sent to your browser and stored on your computer's hard drive to collect standard Internet log information and visitor behavior information. When you visit MVI, we may automatically collect information from you through cookies or similar technologies.
For more information about cookies, please visit www.allaboutcookies.org.

7.2 How do we use cookies?
We use cookies in a number of ways to improve your experience on our Platform, including:

Keeping you logged in;
Recording your habits and preferences as you navigate through MVI's various programs;
Using cookies to record our performance using Google statistics and to check the effectiveness of online advertising.

What cookies do we use?
We use a number of different types of cookies, including (but not limited to):

a. Functionality Cookies
We use these cookies to recognize you on MVI and to remember your previously selected preferences. These preferences may include your device, operating system, preferred language, location and other session data. We use a mix of first-party and third-party cookies.

b. Marketing Cookies
We use these cookies to collect information about your visit to MVI, the content you view, the links you follow, and information about your browser, device, IP address, and referral URL. We sometimes share certain portions of data with third parties for marketing purposes. We may also share online data collected through cookies with our marketing partners. This means that when you visit another website, that website may show you advertisements based on your browsing patterns on MVI.

7.4 How are Cookies Managed?
Most browsers are pre-programmed to accept cookies, and you can choose to set your browser to not accept cookies or to notify you if cookies are loaded. However, if you set your browser to disable cookies, you may not be able to activate or use certain features of the Platform.

8. What data protection rights do you have?
We are committed to ensuring that you are fully aware of and exercise all your data protection rights. Unless otherwise provided by law, regulation or government order, each user has the following rights:

8.1 Right of access - You have the right to request a copy of your personal data from us. We may charge you a fee for providing this service.

8.2 Right to rectification - You have the right to ask us to correct any information that you believe to be inaccurate. You also have the right to ask us to fill in any information that you believe to be incomplete, within reason.

8.3 Right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

8.4 Right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain cases where this is required by law or where we specifically indicate this. Please note, however, that restricting the processing of personal data may result in us being unable to provide you with some of the MVI services.

8.5 Right to object to processing - You have the right to object to the processing of your personal data in certain cases provided for by law or specifically indicated by us. Please note, however, that refusal to process personal data may result in us being unable to provide you with some of the MVI Services.

8.6 Right to data portability - In certain cases provided for by law or specifically indicated by us, you have the right to request that we transfer the data we collect to another organization or directly to you. We may charge you a fee for providing this service.

9. Privacy policies of other websites
9.1 Privacy Policies Outside the System
If you access any link to another third-party platform or partner's website or application on MVI, you shall agree to and abide by the separate and independent privacy policy of such third-party platform or partner. We are not responsible for the content and activities of such platforms or partners.

9.2 System-wide Privacy Policy
This privacy statement applies to https://www.mvi.ai and all the platform of MVI ecosystem, the Website and the Department. If you access any links to the sub-platforms on MVI, you shall agree to and abide by the sub-platforms' separate and independent privacy policies. In the event of a conflict between the privacy policies of such sub-platforms and this Privacy Statement, the privacy policy of the sub-platform shall prevail.

10. Revisions to the Privacy Statement
We may adjust this Privacy Statement from time to time in response to changes in the law or our practices regarding the collection, processing and use of personal information. The revised notice will be posted on [https://about.mvi.ai/cn/privacy-policy/]. You should check the Privacy Statement periodically and follow the revisions, and if you do not agree with the revisions, you should stop accessing Pung Lee immediately. When an updated version of the Privacy Statement is released, your continued access to MVI indicates that you agree with the content of the update and agree to abide by the updated Privacy Policy.

11. Contact Us
MVI respects the freedom and rights of all users. If you have any questions or concerns about this Privacy Statement, or if you would like to submit a data protection request, please refer to our Frequently Asked Questions (https://about.mvi.ai/cn/faq/) and contact us on our support page (https://[email protected]）。